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Digital Advisory Center for Employees: Credit Guidance and Counseling Services

Sparkasse Tübingen is hiring (male, female, or diverse) individuals for their Digital Consultation Center in the Credit Consultation division. Job opportunities and training programs are available through the Sparkassen-Finanzgruppe's job exchange.

Digital Advice Centre: Consultations for Employees (Male, Female, Diverse) on Credit Management
Digital Advice Centre: Consultations for Employees (Male, Female, Diverse) on Credit Management

Digital Advisory Center for Employees: Credit Guidance and Counseling Services

Kreissparkasse Tübingen, a well-established public savings bank with over 170 years of experience in the financial sector, is currently looking for communicative individuals to join their team as telephone credit advisors. This role is open to career changers as well as those with a background in banking or finance.

Key Values and Qualities

Kreissparkasse Tübingen values courage, curiosity, goal-setting, decisiveness, commitment, and trustworthiness. The ideal candidate for this role will possess these qualities, as well as a strong customer and service orientation, and a sales orientation.

Job Responsibilities

As a telephone credit advisor, you will be advising on financial concepts, particularly focusing on financial leeway and consumer loans. You will also be advising on suitable insurance needs, summarizing existing liabilities, and recognizing cross-selling opportunities.

Work Conditions

The role offers flexible working hours without overtime capping and the possibility of mobile work. Shift times for telephone credit advice are from 08:30 to 18:00. Employees can benefit from job bike leasing and subsidies for public transport.

Employee Benefits

Employees at Kreissparkasse Tübingen can expect standard social security and insurance benefits governed by German labor law, as well as opportunities for professional development and career advancement. The position includes additional retirement provision of the public service (ZVK) and employer contributions to company pension schemes.

Compensation and Contract

The compensation for the position is in TVöD salary grade 8 with almost fourteen monthly salaries. The candidate will work part-time or full-time (at least 50%), and the position offers an unlimited contract with career and development opportunities. Employees at Kreissparkasse Tübingen receive 32 days of vacation per year, as well as days off on Christmas Eve and New Year's Eve.

Application Process

To apply, you should submit a CV and a cover letter tailored to the position. This can be done via the Kreissparkasse Tübingen career portal or a job platform. The application process typically includes an assessment of qualifications, an initial telephone or written interview, a final in-person or video interview, and verification of references and background checks before employment.

Since no explicit Kreissparkasse Tübingen job listing for a telephone credit advisor was found, it is recommended to check the official Kreissparkasse Tübingen website’s career section or contact their HR department directly for the most accurate and up-to-date details regarding the position. Additionally, local job portals such as StepStone, Indeed Germany, or the Federal Employment Agency might also list relevant openings.

If you need assistance with drafting a typical application letter or preparing for such a role, feel free to ask!

  1. A suitable candidate for the telephone credit advisor position at Kreissparkasse Tübingen, a role that focuses on financial leeway and consumer loans, should have a background in finance or business, demonstrating a strong customer and service orientation, and a sales orientation as they will also be advising on suitable insurance needs, summarizing existing liabilities, and recognizing cross-selling opportunities.
  2. For those seeking to transition their careers or further their business acumen, Kreissparkasse Tübingen offers a one-way opportunity to join their team as a telephone credit advisor, with a part-time or full-time (at least 50%) employment contract, competitive compensation (TVöD salary grade 8 with almost fourteen monthly salaries), and chances for professional development and career advancement, including additional retirement provision of the public service (ZVK) and employer contributions to company pension schemes.

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