Top 25 Car Insurance Providers Operating Through Branch Networks
In a recent study conducted by the German Institute for Service Quality, the leading car insurance providers in Germany have been identified based on factors such as price-performance ratio, contract services, service quality, willingness to recommend, and customer complaints.
The study, which was based on an online survey, revealed that CosmosDirekt, HUK24, AXA, Allianz, and DEVK are the top performers in the German car insurance market.
CosmosDirekt, in particular, stood out for its favourable balance of price and services, earning praise from rating agencies and insurance experts alike. HUK24 and Allianz are also well-regarded in Germany for their competitive offerings that combine price and service.
These providers are often recommended on comparison portals like Verivox and Check24, which are commonly used for validating insurance prices and quality.
Other branch-based insurers that participated in the study with at least 100 customer reviews include ADAC Autoversicherung, Allianz, Axa, Continentale, Debeka, DEVK, Ergo, Generali, Gothaer, HDI, Itzehoer, Kravag, Mecklenburgische, R+V, Signal Iduna, SV Sparkassen Versicherung, Versicherungskammer Bayern, VGH, VHV, Westfälische Provinzial, WGV, and Württembergische.
Provinzial Rheinland secured third place in the study, achieving top-three results in terms of willingness to recommend, customer complaints, and overall quality. The company received a quality rating of "good" and boasts an approximately 88% share of satisfied customers.
The study reflects the overall customer satisfaction and value offered by these top providers, making them the go-to choice for many Germans seeking reliable and affordable car insurance.
The study also includes other branch-based insurers such as ADAC Autoversicherung, Axa, Continentale, Debeka, DEVK, Ergo, Generali, Gothaer, HDI, Itzehoer, Kravag, Mecklenburgische, R+V, Signal Iduna, SV Sparkassen Versicherung, Versicherungskammer Bayern, VGH, VHV, Westfälische Provinzial, WGV, and Württembergische in terms of their performance in finance and service quality. Additionally, these top performers, including CosmosDirekt, HUK24, Allianz, and DEVK, not only offer competitive prices but also prioritize exceptional service quality, making them a preferred choice for many consumers seeking finance solutions in car insurance.
