UAE judge mandates a phone marketer to compensate Dh10,000 for excessive, destructive phone calls
UAE Court Orders Compensation for Repeated Nuisance Calls Promoting Bank Products
In a recent ruling, the Abu Dhabi Family, Civil and Administrative Claims Court found a bank marketing representative liable for causing repeated annoyance through unsolicited promotional calls. The representative was ordered to pay Dh10,000 in compensation to the affected individual.
The case was initiated due to multiple phone calls made by the representative, with some calls being made late at night. The plaintiff filed a criminal complaint as a result of these calls, and after an investigation, the case was referred to the criminal court. However, the specific nature of the harassment was not detailed in the provided paragraph.
The UAE has regulations governing telemarketing and unsolicited calls, particularly those that could be considered nuisance or spam calls. Companies or individuals making such calls may face fines, penalties, or other legal repercussions, especially if they violate ICT regulations. Over 150 companies in Dubai have been fined for various violations, which likely include nuisance calls or unauthorized promotions.
The general approach involves imposing financial penalties to deter businesses from harassing consumers with unwanted calls. The exact amount of the fine for this particular case was not specified, but it is clear that the UAE enforces such rules.
For more precise and authoritative legal details, individuals can consult the Telecommunications Regulatory Authority (TRA) UAE website and their published regulations on telemarketing and consumer protection. They can also look for the UAE’s Consumer Protection Law provisions related to unsolicited marketing communications and explore official government or legal portals and trusted legal consultancy resources specializing in UAE telecommunications or banking regulations.
In addition, the plaintiff in this case also demanded 9 percent annual interest from the date of the claim, but the court's decision on this matter is not available in the current search results. The court also ordered the employee to cover court fees and expenses.
This case serves as a reminder for businesses to respect consumer privacy and adhere to telemarketing regulations to avoid legal repercussions. For consumers, it is essential to understand their rights and report any unwanted calls to the relevant authorities.
[1] Source: Gulf News, "159 companies fined Dh50,000 each for violating UAE telemarketing rules," 12 November 2020. [2] Source: Khaleej Times, "UAE telcos fined Dh50,000 each for telemarketing violations," 12 November 2020.
The UAE court's decision highlights the importance of businesses adhering to telecommunications regulations to avoid nuisance calls promoting financial services, thereby avoiding financial penalties. The compensation ordered in this case serves as a deterrent for such violations in the business news sector.
In an effort to combat the rising issue of unsolicited promotional calls, the UAE has imposed fines and penalties on companies, as evidenced by the 159 companies in Dubai that have been fined for various violations, according to a recent business news report.
