Workers in the In-house Customer Support, specifically divided into Inbound or Outbound Teams (regardless of gender)
Förde Sparkasse, a financial service provider based in Kiel, is expanding its team and seeking new employees for both teams. The company, known for its strong local connection and over 1100 employees, is offering job opportunities in telephony roles.
While the job requirements for telephony positions at Förde Sparkasse are not explicitly stated, it is known that the company typically looks for recent graduates with up to 2 years of experience and applicants who are not older than 26 years at the time of application. These requirements are likely general entry criteria for bank jobs, and telephony roles may fall under this category.
Regarding benefits, while direct information on benefits for telephony roles specifically at Förde Sparkasse was not found, common benefits at German savings banks (Sparkassen) usually include structured training or apprenticeship, opportunities for career development, and possibly attractive compensation packages aligned with collective agreements for banking jobs. It is recommended to check Förde Sparkasse’s official career pages or contact their HR department for precise details.
The job involves either inbound or outbound telephony, serving as the first point of contact for customers via phone, chat, video chat, or email. Outbound telephony involves arranging customer appointments by phone as part of campaigns and supporting sales by making customer contact and arranging appointments. Inbound telephony involves forwarding customers to advisors and specialists, recognizing additional needs, and forwarding them to the appropriate department.
The job opening is for reinforcement at Förde Sparkasse’s Plön location. Questions about the advertised position can be answered by Marco Meyer or Katharina Althoff, whose contact information includes a phone number and email address.
The compensation package at Förde Sparkasse is almost 14 salaries according to TVöD. Additional benefits include a job ticket, health management, an iPad, great events, a job bike, and a supportive personnel development concept with various training programs.
Applicants are encouraged to apply with a persuasive application, including salary expectations and the desired start date. The corporate culture at Förde Sparkasse is open, valuing, and characterized by strong cohesion, regional responsibility, trust, and an informal "du" culture.
[1] www.foerde-sparkasse.de [2] More targeted or current information can be found on Förde Sparkasse’s official job postings or recruitment office.
- Candidates interested in health management or career development at Förde Sparkasse may find relevant opportunities in telephony roles, as these often come with structured training or apprenticeship programs.
- For those seeking a financially rewarding career with attractive compensation packages and added benefits such as a job ticket, health management, an iPad, and a job bike, roles at Förde Sparkasse in Plön could be a suitable fit.
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